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Domestic Certificate User Guide


Domestic Cert not activated

Existing users and new users will have to activate the domestic use certificate by clicking on the option and uploading a ‘selfie’

Taking selfie

Guidance is provided to optimise capturing a suitable image, including a frame to centre the image and ensure appropriate size.

Uploading selfie with prompt to ensure conscious choice is made

The image is locked into the app and assigned a code. This is a pseudo-anonymised alphanumeric string or GUID.

Domestic Certificate

This is how a domestic certificate appears on the smartphone app.

Note the HSC logo shimmers as the phone moves – helps make sure it is not a screenshot.

Travel Certificate

This is how a travel certificate appears on the smartphone app

Note the HSC logo shimmers as the phone moves – helps make sure it is not a screenshot.

Updated: 3 weeks ago Posted: November 9, 2021 2:37 pm Share: