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COVID Certification Service – Easy Read Privacy Information

The COVID Certification Service (CCS), COVIDCert NI app and your data

How do I complain if I am not happy?

COVID Certification Service and COVIDCert NI app

If you have a specific issue, or complaint, regarding the COVID Certification Service or the COVIDCert NI app, please contact covidcertni@hscni.net.

Personal data

If you are unhappy with how your personal data is being processed by the COVID Certification Service please contact DPO@health-ni.gov.uk.

Vaccine data

If you have a specific issue, or query regarding your vaccine data from the Vaccine Management System, or a complaint in relation to the processing of this data, please contact DPO.HSCB@hscni.net or DPO.PHA@hscni.net.

Test data

If you have a specific issue, or query regarding your test data from the Central Test Registry, or a complaint in relation to the processing of this data, please contact DPO.PHA@hscni.net.

Medical exemptions

If you have a specific issue, or query regarding your data and how it is processed for the purposes of the medical exemption certificate, or a complaint in relation to the processing of this data, please contact DPO.PHA@hscni.net.

Further compaints

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Should you have any concerns about how your data has been handled or remain dissatisfied with any response regarding the processing of your personal data, you can raise these concerns with the ICO, as follows:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK0 5AF
Tel:  0303 123 1113
Email:  icocasework@ico.org.uk 

https://ico.org.uk/global/contact-us


Changes to this Privacy Notice

This Easy Read Privacy Notice will be kept under regular review and any updated versions will be placed on our website.

Updated: May 10, 2022 Posted: April 13, 2022