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Get Vaccinated

Book your COVID-19 vaccination if you are eligible.

You can book online to get vaccinated at a Trust Vaccination Centre or you can click the link below to find out more about vaccinations at your community pharmacy.

What is the vaccine service?

If you are eligible, you can book your COVID-19 vaccination online.

The COVID-19 vaccination involves 2 injections, ten weeks apart. When you book your first appointment, you will also get a date for your second appointment. This will be at the same vaccination centre.

Before booking your appointment, you must read through the information provided to make sure it is safe for you to receive the vaccine.

You can find more information on the COVID-19 vaccine at: https://www.nidirect.gov.uk/covid-vaccine

If you are eligible, book your appointment at: https://vaccinations.covid-19.hscni.net/

You can also book your vaccination via telephone on 0300 200 7813 Monday to Friday, 8:00am to 8.00pm.

Am I eligible to use the vaccine service?

If you live in Northern Ireland and are entitled to treatment by the health service you can book a COVID-19 vaccination online if you have been invited to do so.

The invitation may have come from:

  • public messages to the following groups:
    • those aged 65 and older at 31st March 2021
    • those aged 60 – 64 at 31st March 2021
    • those aged 50 – 59 at 31st March 2021 
    • those aged 45 – 49 at 31st March 2021
    • those aged 40 – 44 at 31st March 2021
    • those aged 35 – 39 at 30th April 2021
    • those aged 30 – 34 at 30th April 2021
  • those who are clinically extremely vulnerable aged 16 and over at 31st March 2021 and have a shielding letter
  • those who have an underlying condition aged 16 -17 at 31st March , who have a GP letter.
  • a letter from your hospital specialist or your GP
  • an email or letter from your employer

If you have received multiple invitations, you only need to book once.

If you have received a letter from your GP inviting you to book a vaccination with them, you should contact them directly and not use this service to book your vaccination online.

Please note, you will be asked to show photo ID, proof of date of birth and your shielding letter (if this applies) when you arrive at the vaccination centre. If you are not in an eligible group, you will not be given your vaccination.

If you are in the underlying condition group you will need to bring your GP letter.

If you’re the main carer (aged 18 or over on the 31 March 2021) of an elderly or disabled person, you can book an appointment by contacting your local Trust care co-ordinator. Click here for details.

Following the latest advice from the JCVI it is preferable if people aged under 40 receive the Pfizer-BioNTech.  In NI this will be accommodated through the regional Trust vaccination centres.

The JCVI has also advised that those aged under 40 may still make an informed choice to receive the AstraZeneca vaccine.  More information regarding the latest JCVI statement can be found here.

Is it safe for me to get the vaccine?

Before you book your vaccination appointment, please read the following information to make sure it is safe. If you answer yes to any, you may still be able to get your vaccination but you should speak to the vaccination team when you arrive at the centre.

  • Are you allergic to any of the ingredients of the vaccine. You can find the ingredients list here?
  • Have you ever had a severe allergic reaction or breathing problems after any other medicine or vaccine in the past, or a severe allergic reaction that could not be explained?
  • Do you have a severe illness with a high fever?
  • Do you have a problem with bleeding or bruising?
  • Are you are taking a blood thinning medication (anticoagulant)?
  • Do you have a weakened immune system?
  • Are you on a medicine that affects your immune system such as high-dose corticosteroids, immunosuppressants or cancer medicines?
  • Are you, or could you be, pregnant?
  • Have you had any vaccine in the past 7 days? Please do not book an appointment until at least 7 days has passed since your other vaccine.

If you are not sure how to answer any of the above, please speak with the vaccination team when you arrive at the vaccination centre.

Please note: signs of an allergic reaction may include itchy skin rash, shortness of breath and swelling of the face or tongue. Contact your doctor or healthcare professional immediately or go to the nearest hospital emergency room right away if you have an allergic reaction. It can be life-threatening.

Can I get a vaccine if I am unwell or have COVID-19?

You can still have a vaccine if you have a mild fever or upper airway infection, like a cold.

If you have any symptoms of COVID-19 infection, you should wait for 4 weeks after your symptoms started before booking a vaccine.

The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

If you tested positive for COVID-19 but have no symptoms, you should wait for 4 weeks after your positive test result before booking a vaccine.

Can I get a vaccine if I am part of a COVID-19 trial?

If you are, or have been, in a COVID-19 vaccine trial, please bring a letter or email to your appointment from the trial team saying that you can be safely vaccinated.

If you are part of any other trial this will not prevent you from receiving your vaccine. If you are taking part in a COVID-19 survey can also receive the COVID-19 vaccination.

Please speak to the trial or survey team if you have any questions.

What do I need to book my vaccination?

You need a mobile number or email address to book your vaccination online so we can confirm your appointment details. Please check that your details are correct before booking.

If you are in the clinically extremely vulnerable group you need a shielding letter. You will need to show this to the vaccination team when you arrive at your appointment.

If you know your Health and Care Number, this will make the booking process quicker. You can find your number on any letters from the hospital, letters from your GP, on any prescription or on your medical card. You can see this in the middle of the image below.

If you don’t know your Health and Care number, you do not need to find it. You don’t need to ring your GP to ask for it.

What do I need to know about my appointment?

Come alone. Please do not bring children, friends or other family with you unless you need assistance.

Don’t come if you have any COVID-19 symptoms or have tested positive.

You must bring photo ID and proof of your age, e.g. passport, driving licence, electoral card, or travel pass. Photo identification which has passed its expiration date is acceptable.

If you are in the clinically extremely vulnerable group (and aged 16 or over at 31st March 2021) you must bring your shielding letter. If you do not have this you will not be able to receive your vaccination.

If you do not have a photo ID, vaccination centres may accept identification which verifies name and date of birth, e.g. JAM cards, brain injury identity cards and carers identification.

Vaccination centres may also accept letters verifying identify and date of birth from organisations or members of a professional body to whom they may be known, on headed paper or officially stamped, e.g. charities such as Women’s Aid, Probation Service, a solicitor, member of the clergy, etc.

If in doubt please contact the vaccination centre to confirm what form of identification they will accept.

Before getting the vaccine

The vaccination centre staff will check your details before you get your vaccine. The nurse or doctor will ask you some questions for your safety before you get a vaccine – you should answer these as accurately as possible. If you are attending the vaccination centre with someone who is unable to answer these questions, you will need to answer these questions for them. If you are unable to answer these questions we will be unable to give a vaccine and referral back to GP will be advised.

After getting the vaccine

You may be asked to wait for 15 minutes after your vaccination before you can go home. Vaccination centre staff will give you a vaccine card. You should keep this safe and bring it back at your next appointment.

How do I change or cancel my vaccination?

You can now cancel your vaccination appointment online.

You will need your date of birth and a mobile number or email address so we can confirm your identity.

Please note that if you cancel your first vaccination appointment, your second appointment will also be cancelled.

This is because your appointments are made ten weeks apart and they are linked. When you are ready, you can use the online booking system to rebook your vaccination. If you want to cancel your second appointment you will need to call the vaccination centre where you had your first appointment to rebook.

Cancel your appointment at: https://vaccinations.covid-19.hscni.net/portal

You can also cancel your vaccination via telephone on 0300 200 7813  every day 8:00am to 8.00pm.

Please note: the telephone number above, 0300 200 7813, will be closed on Monday 3rd and Monday 31st May due to Bank Holidays.

If you need to make changes to your booking please use the contact details below based on the location of your vaccination appointment.

Seven Towers Leisure Centre
Call: (028) 9448 1777
Mon–Fri: 9:00am–6:30pm
Sat–Sun: 9:00am–5:00pm

Alternatively, if lines are busy email: Cancel.CovidVax@northerntrust.hscni.net

South Lake Leisure Centre Call
Call: (028) 3756 0300

Monday to Friday open 10am to 3pm
Sat and Sun open 10am to 1pm

Alternatively, if lines are busy, email: cancel.vaccine@southerntrust.hscni.net

Foyle Arena, Omagh Leisure Complex & Fermanagh Lakeland Forum
Call: (028) 7161 0753
Mon–Fri: 9:00am–5:00pm
Sat-Sun: 9:00am–4:00pm

Alternatively, if lines are busy, email:cancel.vaccine@westerntrust.hscni.net

Royal Victoria Hospital

Email: CVBooking@belfasttrust.hscni.net

SSE Arena

Email: CovidVaccinationsBooking@setrust.hscni.net

How will I be contacted for my vaccination?

When it’s your turn, you’ll be contacted by letter, text or email with information on how to book your appointment. More people are being offered the vaccine every week.

The vaccine is being offered at larger vaccination centers, and some local NHS services such as hospitals or GP surgeries.

By letter, text or email

If you are invited to have your vaccination at a larger vaccination centre , you’ll get a letter.

If you are invited to have your vaccination at a local centre such as a hospital or GP surgery, you will usually get a text or email. You may sometimes get a letter.

You can choose to go to a larger vaccination centre, or wait to be invited to go to a local NHS service. More places are opening all the time.

You may get a phone call from the health service. This will be a reminder to book your COVID-19 vaccination appointments. The person you speak to will see if you need any help and support. They will not call you to book appointments over the phone.

To book online go to https://vaccinations.covid-19.hscni.net/

How can I spot a scam?

The COVID-19 vaccine is free of charge on the health service. The health service will never ask you to send:
  • Your bank account or card details
  • Your pin or banking password
  • Copies of personal documents to prove your identity such as your passport, driving licence, bills or pay slips

If you think you have been a victim of fraud or identify theft, report it to Action Fraud on 0300 123 2040.

National Cyber Security Centre also runs a suspicious email reporting service, so if you get a suspicious email send it to report@phishing.gov.uk If you get a suspicious text, forward it to 7726 and it will be investigated. You can read more about this service here:

https://www.ncsc.gov.uk/guidance/suspicious-email-actions