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Manage my appointments

This page was last updated on 30/06/2021

You can use this service to:

  • cancel a future appointment
  • view your previous appointments at a vaccination centre

What do I need to log in?

You will need to provide your name and date of birth, plus the mobile number or email address that you booked with.

What if I require assistance using this service?

If you require assistance with cancelling your appointment, call our phone line on 0300 200 7813 between Monday and Friday, 8:00am to 8.00pm.

Note: booking lines are closed Monday 12th and Tuesday 13th July 2021

How do I cancel an appointment?

After you log in, you will be able to cancel any future vaccination appointment that is booked.

If you are cancelling your 2nd appointment, you will need to book it again by contacting the vaccination centre where you attended your 1st appointment. Click here to find contact details for your vaccination centre.

If you cancel your 1st vaccination appointment, we will automatically cancel your second appointment. You will need to return to the Book my vaccinations to re-book them.

How do I re-book my 2nd appointment?

If you have attended your 1st appointment but cancelled your 2nd appointment, you will need to contact the vaccination centre to re-book using the details below.

Seven Towers Leisure Centre (Northern Trust)

Call: (028) 9448 1777

Mon – Fri: 9:30am to 1:00pm

Sat – Sun: 9:00am to 5:00pm

Alternatively if lines are busy, email:

South Lake Leisure Centre (Southern Trust)

Call: (028) 3756 0300

Mon – Fri: 10:00am to 3:00pm

Sat – Sun: 10:00am to 1:00pm

Alternatively if lines are busy, email:

Foyle Arena, Omagh Leisure Complex & Fermanagh Lakeland Forum (Western Trust)

Call: (028) 7161 0753

Mon – Thur: 9:00am to 5:00pm

Fri: 9:00am to 4:30pm

Sat – Sun: 9:00am to 1:00pm

Alternatively if lines are busy, email:

Royal Victoria Hospital (Belfast Trust)


SSE Arena (South Eastern Trust)


COVID-19 booster vaccination programme

Interim advice on booster vaccines has been issued by the Joint Committee on Vaccination and Immunisation (JCVI).  

Booster vaccines will be offered to those most vulnerable from September 2021 to maintain protection given by the first and second doses.

The final JCVI advice will be published before September.

Updated: 2 weeks ago Posted: March 30, 2021 8:00 am Share: